In case you didn’t already know, Skype for Business and Skype consumer users are able to communicate with each other via IM, voice and video.
To enable communication between Skype for Business and Skype consumer, you need to first ensure that federation has been configured correctly.
Configuring Skype for Business to Skype Consumer Federation
Once you have configured your edge servers correctly for federation, you’ll need to tell Skype consumer how to connect to your environment. This is done via Microsoft’s pic.lync.com service
- Logon using a Microsoft account at https://pic.lync.com
- Enter your external edge server details to configure the link between Skype for Business and Skype Consumer.
- Wait 24 hours for your details to be verified and provisioned.
- Start communicating with Skype consumer users!
Issues Verifying the domain when configured in Hybrid mode with Office 365 Skype for Business online
An issue I encountered whilst configuring federation between Skype for Business and Skype consumer was that according to the provisioning wizard over at pic.lync.com, our domain was already configured.
Error: This access edge service FQDN or domain is registered to another orgnisation
It turns out that at some point, one our our administrators had turned on public IM connectivity within our Office Skype for Business online admin center.
The fix for this is to simply untick public IM connectivity within the admin center. After waiting 24 hours, I was then able to successfully provision and activate our SIP domain at pic.lync.com.