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Blog - Chiffers.com

Microsoft Teams, Copilot, AI and M365 Ramblings from a Microsoft Engineer

Devices

Yealink T55a Teams Handset Review

Craig ChiffersJuly 2, 20193
Yealinks latest Microsoft Teams handset is here, and it's a little bit cute. The T55a is a pint sized version of...
Teams

You no longer need desk phones

Craig ChiffersJune 24, 20190
Alright, hear me out. You no longer need a desk phone. Karen in accounts doesn't need one. Joe in sales definitely...
#ICYDK

#ICYDK Adding and Removing Members from a Teams Group Chat

Craig ChiffersJune 3, 20190
In case you didn't know... You can add members to a Teams group chat easily within the group chat window: To remove a...
Teams

Forward a Microsoft Teams Auto Attendant call to an external number

Craig ChiffersMarch 4, 20192
A number of customers I work with have a fairy simple inbound call flow process for their service desk. During...
Teams

Legacy PABX to Microsoft Teams

Craig ChiffersFebruary 28, 20190
This video is a recording of my presentation at our Sydney UC meetup group in February 2019. It covers how to move...
Office 365

Managing Microsoft Teams Devices

Craig ChiffersFebruary 22, 20190
One of the coolest parts of the Office 365 Teams Admin Centre is the built in Devices management portal. From here,...
Teams

Enabling Microsoft Teams Meeting Rooms

Craig ChiffersFebruary 21, 20192
Enabling a meeting room within your organisation for Microsoft Teams is remarkably easy! In fact, the hardest decision...
Devices

Yealink T56A, T58A and CP960 Microsoft Teams Review

Craig ChiffersFebruary 19, 20198
Yealinks Microsoft Teams handsets and meeting room devices are a welcome addition to the forever growing list of...
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About Craig

Craig Chiffers is Senior AI Solutions Architect and was previously a Microsoft MVP and Microsoft employee. He’s a passionate public speaker, blogger and (somewhat rubbish) photographer.

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Avatar Craig Chiffers 📞 @cchiffers ·
28 Nov

Remind me again why notepad needs Copilot?

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Avatar Craig Chiffers 📞 @cchiffers ·
23 Nov

*walks into store* “hi do you need any help?” No I’m good thank you. “Just letting you know that …” sorry, I don’t need any help thank you. “Okay so those are 40% off”. *walks out*

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Avatar Craig Chiffers 📞 @cchiffers ·
21 Nov

No-Auth, No Problem: How To Build A Copilot Studio Agent for SharePoint KB with Azure AI Search: https://bit.ly/47UcBOz

#AI #MicrosoftCopilot #AzureAIFoundry #Automation #LogicApps

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Avatar Craig Chiffers 📞 @cchiffers ·
3 Nov

Has anyone enabled click to call within Dynamics 365 contact center? Looking for a way to integrate tel: hyperlinks with the dynamics contact center dialler.

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